How to access your KuCoin account (safely)
- Use the official KuCoin app or the exchange's verified website — avoid links from unknown emails or messages.
- Confirm the site's security indicator (HTTPS) and correct domain before entering credentials.
- Log in using your registered email/phone and secure password only on the official app/site.
- Complete two-factor authentication (2FA) if enabled.
Pro tip: Bookmark the official KuCoin page in your browser and always use that bookmark to reach the site.
If you can’t sign in
- Use the platform's verified recovery or password-reset flow (do not share codes with anyone).
- Follow any documented identity verification steps if KYC is required to restore access.
- If you suspect compromise, immediately secure your email and any linked accounts used for recovery.